Refund Policy
At RE Fridge Repair Service, we are committed to ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be requested for our refrigerator repair services.
Service Satisfaction Guarantee
We strive to deliver high-quality repairs and services. If you are not satisfied with the work performed, please contact us within 7 days of service completion. We will assess your concerns and work towards a resolution.
Refund Eligibility
Refunds will be considered under the following circumstances:
- If our technicians fail to fix the reported issue within the scope of the service agreed upon.
- If parts installed are defective or malfunction within the warranty period specified at the time of service.
- If the service was not delivered as promised, we will address the issue either through a refund or additional service at no extra cost.
Non-Refundable Services
Certain services may not be eligible for refunds, including:
- Services initiated but not completed at the customer’s request.
- Any services that have been misrepresented or inaccurately described by the customer.
Process for Refund
To initiate a refund request, please contact our customer service team at 9100264888. You will need to provide your service details, including the date of service and a brief description of the issue. All refund requests will be reviewed, and we aim to process eligible refunds within 14 business days.
Policy Modifications
RE Fridge Repair Service reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website. We encourage you to review this policy periodically to stay informed about our practices.
By using our services, you agree to the terms outlined in this Refund Policy.